Privacy Policy – Biswas Food Mart

Effective Date: 01/01/2026

At Biswas Food Mart, your privacy is our priority. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you shop with us. By using our services, you agree to the practices described below.

1. Information We Collect

To provide a smooth, secure, and efficient shopping experience, we may collect the following information:

a. Personal Information

  • Name
  • Delivery address
  • Phone number
  • Email address

b. Transaction Information

  • Products purchased
  • Payment method

Note: We do not store full card details or mobile banking PINs.

c. Technical Information

  • IP address
  • Browser type
  • Device information

d. Location Information

  • Location data (only with your permission) to ensure fast and accurate delivery

e. Log Data & Cookies

  • Website interaction data
  • Preferences saved through cookies

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: Processing payments, managing orders, and delivering products
  • Service Updates: Sending order confirmations, delivery updates, and important notices
  • Personalized Experience: Recommending products based on browsing and purchase history
  • Security & Fraud Prevention: Detecting unauthorized activity and protecting user accounts
  • Legal Compliance: Meeting legal, regulatory, or lawful requirements

3. Information Sharing

We never sell your personal information. Data may only be shared in the following cases:

  • Delivery Partners: For accurate and timely order delivery
  • Payment Gateways: To securely process transactions
  • Service Providers: Trusted third parties who help operate and support our services
  • Legal Authorities: When required by Bangladesh law to prevent fraud or illegal activity
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We use strong security measures including encryption, secure servers, and controlled access to protect your data. While no system is completely secure, we take all reasonable steps to safeguard your information.

5. Your Rights & Choices

You have full control over your personal data:

  • Access & Update: Edit your account information anytime
  • Opt-Out: Unsubscribe from marketing emails or SMS whenever you wish
  • Cookie Management: Control or disable cookies via your browser Note: Some features may not function properly if cookies are disabled.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

7. Policy Updates

Biswas Food Mart may update this Privacy Policy as our services evolve. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📞 Phone: 09617893373

Quick Connect

Thank you for choosing Biswas Food Mart.
We are committed to protecting and respecting your privacy.